Loyalty is the goal

Relationships aren’t built on thoughtless freebies. This is where we began. Building strong relationships drives us forward.

Our mission

Ao Mission Sun

Human connections count.

Brands that show their human side reach people.

We help forge strong relationships.

Ao Mission Thumb

We do this with easy, memorable gifting.

This reaches people with a powerful message: they matter.

This brand cares.

A human touch in our digital world goes further.

It inspires loyalty.

Our mission is to help show you care.

Ao Mission House

&Open’s whiteglove approach enables us to deliver an experience to our clients and not just a gift. They always go above and beyond to deliver results and reporting that is integral to our future business plans.

Senior Marketing Manager, Demand Generation

All numbers point towards loyalty

61% of people said the most important way a brand can interact with them is to surprise and reward them


Emotionally connected customers can have up to 306% better lifetime value


Increasing customer retention rates by 5% increases profits up to 95%

Harvard Business School Working Knowledge

Loyalty leaders grow 2.5 times faster than their industry competitors

Harvard Business Review

Want to learn more?
Here are a few resources to help

&Open May 26, 2020

Earning loyalty through customer centricity

How to create lasting memories and strong relationships

&Open Jul 08, 2020

The results of gifting

What are the benefits of a good gifting programme?

&Open Aug 12, 2020

Why our gifting experience is different

&Open principles that make your gifting programme memorable

&Open Jun 17, 2020

Gifting is perfect for CX, marketing and brand teams.

Let's talk