Our $7.2 Million Super Seed ✨

About &Open
The world’s first happiness platform
🎁 Our gifting platform sends digital and physical gifts at scale
🤝 Clients include Airbnb, Spotify, The Modern House and more
📈 Join our growing team

Project Manager (Onboarding)

We’re based in Dublin, Ireland, but you can work from anywhere in Ireland. Relocation to Dublin is an option but not expected once everyone returns to the office.

About the team
Every day, every member of our team makes decisions that help drive &Open forward. The &Open team is made up of a confident, curious and dedicated bunch of people who can work in a fast-paced, ever-evolving start-up environment. This role is ideal for those who are goal-oriented, organised and not afraid of the challenges that come with the needs of a growing B2B company.

About the role
We are seeking a versatile and experienced Project Manager to manage the successful onboarding of our client’s onto our platform. Working closely on the Sales & Account Management, you will be responsible for coordinating cross functional teams from engineering to creative to support our clients throughout the implementation process. You will have excellent verbal and communication skills. You will have a strong personal accountability for results, strong commitment to teamwork and are comfortable operating in a fast-paced growth environment.

What you'll bring

  • You will have a minimum of 2-3 years project management experience, ideally onboarding clients to a software platform
  • Experienced in delivering high quality documentation, prioritising and managing risk across complex programmes of work.
  • Ideally you will have experience of Agile and working with Click Up
  • Highly organised with a proven ability to prioritise and drive actions to closure
  • Client facing experience
  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
  • Passion for problem-solving and ongoing product improvement
  • Advanced written and spoken English

What you’ll do

The Project Manager will lead the successful implementation of company’s projects, and will have the following responsibilities:

  • Plan and direct project schedules, milestones, risks, assumptions and decisions
  • Monitor and track projects and programme deliverables
  • Engage with client teams to gather project requirements and scope of works
  • Track relevant metrics and drive action items based on results
  • Liaising with the client project leads to manage the project
  • Coordinate with cross functional teams from product development to engineering and customer success to ensure the success implementation of the platform
  • Ensure a strong quality culture and performance in the execution of Company projects
  • Drive Project Management and implementation process improvement initiatives

All welcome here
We believe diverse teammates, opinions and backgrounds generate a larger global impact and more considerate acts of care. &Open is an equal opportunity employer and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We’re based in Dublin, Ireland, but you can work from anywhere in Ireland. Relocation to Dublin is an option but not expected once everyone returns to the office.

To apply, please send your CV, along with a cover letter, to ​jobs​@andopen.co