It’s about care, connection and loyalty. Reach your customers beyond the digital realm, to tell them you value them. It strengthens relationships both ways.
Retaining customers is key to growing a healthy business. In today's environment it’s more important than ever; you need your customers to stick around. Gifting connects you to your customers, engages them, and reinforces your relationship. It shows you care, which counts.
When your customers post a positive review on social media send them a gift to say thank you.
Following a bad experience, address the issue and make amends with a gift. Proper apologies are a powerful way to bolster a relationship.
Sending a gift before a subscription renewal reminds the customer why your brand is different. It says you notice them. A small act of care goes a long way.
Advocacy counts. Successful brands engage and inspire their customers to spread the word, building valuable communities around your brand. Gifting is a human touch that reaches and resonates with people.
Thoughtful gifts mark special occasions and show you care about your customers as people, more than numbers.
When your customers post a shout out on social media, make them feel heard and seen by saying thank you with more than a repost.
Celebrate the milestones in your relationship by rewarding loyalty of significant spends, a 100th booking or an anniversary.
Happy customers become brand loyalists
Our gifting is the loyalty programme for the 21st Century. We don’t rely on points or tiers, we take a human approach that leads with care and builds loyalty. &Open is a bridge joining global brands to loyal customers.Let's talk