Why gift?

It’s about care, connection and loyalty. Reach your customers beyond the digital realm, to tell them you value them. It strengthens relationships both ways.

Build Retention

Retaining customers is key to growing a healthy business. In today's environment it’s more important than ever; you need your customers to stick around. Gifting connects you to your customers, engages them, and reinforces your relationship. It shows you care, which counts.

The feeling is mutual

When your customers post a positive review on social media send them a gift to say thank you.

Please don’t leave

Following a bad experience, address the issue and make amends with a gift. Proper apologies are a powerful way to bolster a relationship.

You matter to us

Sending a gift before a subscription renewal reminds the customer why your brand is different. It says you notice them. A small act of care goes a long way.

Create Advocates

Advocacy counts. Successful brands engage and inspire their customers to spread the word, building valuable communities around your brand. Gifting is a human touch that reaches and resonates with people.

Join the celebration

Thoughtful gifts mark special occasions and show you care about your customers as people, more than numbers.

Share the love

When your customers post a shout out on social media, make them feel heard and seen by saying thank you with more than a repost.

Your support counts

Celebrate the milestones in your relationship by rewarding loyalty of significant spends, a 100th booking or an anniversary.

Happy customers become brand loyalists

Our gifting is the loyalty programme for the 21st Century. We don’t rely on points or tiers, we take a human approach that leads with care and builds loyalty. &Open is a bridge joining global brands to loyal customers.

Let's talk