RESEARCH & REPORTS4 min

How to Gift Strategically

More than just a thoughtful gesture, gifting is a powerful tool for strengthening relationships, building loyalty, and leaving a lasting impression.

&Open4 min2024-07-16

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How to Gift Strategically

Strategic gifting is more than just a thoughtful gesture, it’s a powerful tool for strengthening relationships, building loyalty, and leaving a lasting impression. Here are our top tips for mastering the art of strategic gifting for your business:

Know your audience

First things first, who’s on the receiving end of your gift? Is it a long-time client, a promising prospect, or your hardworking team? Each group requires a different approach. Clients and prospects might appreciate something that underscores your business relationship, while employees might value something more personal or team-oriented. Understand their preferences, interests, and what will genuinely make them smile.

Know your audience

Make it personal

Generic gifts are a no-go. You want your recipient to feel special, not like they just received something from a bulk order. Personalization shows you’ve put thought into their gift. It could be as simple as a handwritten note or as intricate as a custom-made item that reflects their personality or interests. The key is to make them feel seen and valued.

Think practical and premium

While it’s the thought that counts, the quality of your gift speaks volumes about your brand. Practical gifts that your recipients can use daily keep your business top of mind — think high-quality notebooks, elegant pens, or tech gadgets. Combine practicality with a touch of luxury to leave a lasting impression.

Timing is everything

Strategic gifting isn’t just about the “what”, but also the “when.” Don’t wait for the holiday season when gifts can get lost in the mix, try surprising your recipients with an unexpected token of appreciation on anniversaries, milestones, or even just because. A well-timed gift can turn an ordinary day into a memorable one.

Sustainability matters

In today’s world, eco-friendly gifts resonate well with many people. Show that your business cares about the environment by opting for sustainable, ethically sourced, or locally made gifts — fulfilled by a B Corp gifting partner like us! It not only reflects positively on your brand, but also aligns with the growing trend of conscious consumerism.

Always follow up

A gift is a conversation starter, not a closer. Follow up with a thank-you note or a quick call to show your appreciation for their role in your business — it keeps the connection alive, and sets the stage for future interactions. As an &Open customer, your Gift History page will keep you up to date on the delivery status of all your gifts, so you can time your calls just right.

Always follow up

The holidays start in July

When planning the perfect gift campaign, time is your best friend — especially if you’re looking for something custom. The holidays can be an particularly busy time, so we recommend starting the process early to ensure a great End of Year gift moment.

Drop us a line to find out how we can help — your business relationships will thank you for it.

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