A collection of our thoughts
How we’re informing a new approach to customer happiness, gifting, &More; with words from our directors, our suppliers and people we admire.
Latest Thinking
The Results You Should Expect from a Gifting Program
What comes after you’ve sent a good gift to your customer?
&Open May 05, 2020
Earning Loyalty through Customer Centricity
How to create lasting memories and strong relationships.
&Open Apr 24, 2020
Planning for Customer Retention Post-pandemic
How to re-activate your customers in our new reality.
&Open Apr 20, 2020
A Letter to All
Hello friends,
What times are these. We hope you feel safe.
By Jonathan Legge Mar 31, 2020
Supplier Stories
An insight into our gift collaborators.
How Upcycled Sea Sails Make for the Perfect Gift
A supplier story: Sealand.
&Open Nov 26, 2019
What Makes a Good Gift? Context
A supplier story: Cushendale.
&Open Oct 03, 2019
In the World of Sustainable Fashion-One Recycled T-Shirt Reminds us to be More Thoughtful
A supplier story: EVERYBODY.WORLD.
&Open Aug 22, 2019
How to Foster Fruitful Collaboration
A supplier story: 1882 Ltd.
&Open Jul 03, 2019
&More
Earning Loyalty through Customer Centricity
How to create lasting memories and strong relationships.
&Open Apr 24, 2020
Creating a Custom Gift From Scratch: An &Open Case Study
An on-brand experience delivered by us.
&Open Jul 03, 2019
The Secret to Customer Engagement
It's simple. Generosity, loyalty and care.
By Jonathan Legge Jul 03, 2019
How to Start a Customer Gifting Program
It's all in the intricate details.
&Open Sep 26, 2019
What Technology Will Never Change About Customer Experience
Technology enables progress — the operative word here being ‘enables’. Technology is no panacea; it provides us with the powerful tools that we need to create the solution ourselves.
&Open Aug 08, 2019
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