A collection of our thoughts
How we’re informing a new approach to customer happiness, gifting, &More; with words from our directors, our suppliers and people we admire.
Latest Thinking
Customer Retention Difficulty? Try Gifting
Reduce your churn rate through thoughtful gifting.
&Open Oct 18, 2019
What Makes a Good Gift? Context
Why a blanket was the perfect customer gift for this brand.
&Open Oct 03, 2019
What Technology Will Never Change About Customer Experience
Technology enables progress — the operative word here being ‘enables’. Technology is no panacea; it provides us with the powerful tools that we need to create the solution ourselves.
&Open Aug 08, 2019
In the World of Sustainable Fashion-One Recycled T-Shirt Reminds Us to Be More Thoughtful
Meet EVERYBODY.WORLD, the brand making labor equity central to its business plan.
&Open Aug 22, 2019
The Care Report
Articles by &Open about the importance of care in the world of corporate gifting.
Do One Thing Today: Write a Handwritten Note
A handwritten note is a gift in itself. It shows thought, time and consideration.
&Open Jul 03, 2019
How to Create Global Care through Client Gifting
3 Ways to Gift Globally at Scale.
By Tom Cockrell Jul 03, 2019
The Lost Meaning of Flowers
Exploring the symbolic language of gifting.
&Open Jul 03, 2019
3 Simple Tips for Sending Gifts Digitally
It doesn’t have to be so impersonal.
&Open Jul 03, 2019
&More
Our Space
A little look at the Dublin studio.
&Open Aug 16, 2019
A Short History of Gifting
ICYMI, Oprah didn’t start the trend.
&Open Jul 03, 2019
The Secret to Customer Engagement
It's simple. Generosity, loyalty and care.
By Jonathan Legge Jul 03, 2019
How to Foster Fruitful Collaboration
The founder of 1882 Ltd shares her magic ingredient.
&Open Jul 03, 2019
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