Our thoughts

This is where we share our thinking on the wider ideas about what we do. It’s a place for inspiring commentary, and stories about our partners and collaborators.


All posts (29 articles)

The secret to customer engagement

It's simple. Generosity, loyalty and care.

By Jonathan Legge Jul 03, 2019

Three simple tips for sending gifts digitally

It doesn’t have to be so impersonal.

&Open Jul 03, 2019

Time to swap Your plastic brand merch for more sustainable promotional products

Otherwise...The plastic stuff you're currently using is going to end up in the ocean.

&Open Jul 03, 2019

Do one thing today: write a handwritten note

A handwritten note is a gift in itself. It shows thought, time and consideration.

&Open Jul 03, 2019

How to foster fruitful collaboration

A supplier story: 1882 Ltd.

&Open Jul 03, 2019

How to create global care through client gifting

Three ways to gift globally at scale.

&Open Jul 03, 2019

The lost meaning of flowers

Exploring the symbolic language of gifting.

&Open Jul 03, 2019

The power of immeasurables in business when caring for customers

A conversation with Ilse Crawford about care and capitalism.

By Jonathan Legge Jul 03, 2019

1882 ltd mug: a memorable and fixating gift

Meet the “master potter” behind its colourful glazes.


&Open Jul 03, 2019

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Memorable gifts make brands stand out.

Give customers and employees a reason to be lifelong loyalists.

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